Privacy Policy

Ken's Place, herein referred to as 'the Company' shall comply with the laws related to the protection of personal information. The method of handling and protecting personal information are explained in accordance with the provisions of the Act on the Protection of Personal Information (the "APPI") as follows:

1.Compliance with other related laws and regulations

In handling personal information of customers, the Company will comply with the APPI, the Real Estate Brokerage Act, and other related laws regulations and codes.

2.The purposes of use of Personal Information

The Company will use the collected personal information of customers to the extent necessary for the achievement of the purposes described below, and will not use for any other purposes.

  1. In searching for potential transaction counter-parties for the sale or lease of real estate, for concluding sales, leasing, brokerage, management, and other related contracts, and for providing services based on such contracts.
  2. For achieving the purposes described in (1) by providing the necessary personal information to counter-parties to assist with; a sale or lease transaction, attracting potential clients for a sale or lease transaction, other brokers of real estate, property search systems (REINS), those (individuals, parties, advertising company) who register property information on paper / internet, financial organizations (for the purposes of mortgages), judicial scriveners / real estate appraisers and other specialists of property registration / assessment etc., related insurance companies, property management companies, guarantee companies, and third parties, with prior consent.
  3. For informing customers of new products and services that the Company and its affiliated companies believe to be of interest, in association with the operations of (1) and (2) above, and the dispatch of products, related after-sales services, and operations for maintenance, etc. related to management.
  4. For maintaining the ledgers and their information materials based on Article 49 of the Building Lots and Buildings Transaction Business Act.
  5. For value assessment related to the sale and lease of real estate.
    Contractual information used for value assessment may be provided to a brokerage client as the “Basis of opinion” defined in Article 34 paragraph 2 item 2 of the Building Lots and Buildings Transaction Business Act.
3.Joint Use of Personal Data: The Company may use the personal data of customers within the stated purposes of use.
  1. (1)The items of personal data to be jointly used by the Company and a joint user are as follows:

    1. ①Name
    2. ②Address
    3. ③Telephone number
    4. ④Facsimile number
    5. ⑤Date of birth (Age)
    6. ⑥Occupation, place of work
    7. ⑦Nationality
    8. ⑧Email address
    9. ⑨Deal informationv
    10. ⑩Real Estate Information
    11. ⑪Contractual information
  2. (2)In addition to the stated sharing of personal data mentioned above (2), the Company may share personal data only with its group affiliated companies including "Ken's Place" "HJ Asset Management K.K." and "Trunk Room Tokyo Co.,Ltd."

  3. (3)"Ken's Place" "HJ Asset Management K.K." and "Trunk Room Tokyo Co.,Ltd." will use the collected personal information of customers to the extent necessary for the achievement of the purposes of use, described below.

    1. For solicitation or sale of real estate related financial instruments, or publication of services related thereto;
    2. For performing operations in connection with any investment advisory agreement or discretionary investment management agreement made with together;
    3. For providing investment advisory services;
    4. For solicitation, etc. of, other businesses and services that the Company is permitted or licensed to conduct;
    5. For making judgment of the reasonability of provision of new products and services in accordance with Principle of Suitability, etc.;
    6. For verification by the principal or agent in charge of the transaction, through examination of whether the person is the customer himself/herself or his/her agent, or a representative of a corporate customer, etc.;
    7. For providing a report to customers regarding the results of transactions, including the balance of accounts, etc.;
    8. For performing operations, review, and storage of records related to customer transactions;
    9. For management and internal control of the Company;
    10. For other uses required for proper and smooth transaction processing with customers;
  4. (4)The Chief Personal Data Controller will manage the personal data referred to in 1 above responsibly.
    Chief Personal Data Controller: Mitsuo Hashimoto, Representative Director

4.Restriction on provision of personal data to third parties

The Company will not provide a customer's personal data to any third parties, except where required to by regulation, without having received prior consent.

5.Personal Information protection measures
  1. Employees of the Company shall receive regular training on the protection of personal information and the personal information of customers shall be strictly managed.
  2. Appropriate security measures will be taken to protect the integrity of the database, etc. of the Company.
6.Outsourcing of personal information processing

In the event, all or a part of the handling of personal data retained by the Company is to be outsourced, necessary contracts will be concluded and appropriate management and supervision shall be provided.

7.Requests for disclosure, corrections, or suspension of use concerning personal information, and complaints about handling

Inquiries from our customers concerning the handling of personal information should be addressed to the following:

【Inquiries and consultations】
Ken's Place K.K.
Phone: +81-(0)3-6868-3456 (Switchboard)